Boone County‎ > ‎

Crisis Assistance

American Red Cross Heart of Missouri Chapter
Columbia Branch Office, 1511 S. Providence, Columbia, MO 65203
573-449-2656   800 -733-2767  Fax:  573-443-3831

The American Red Cross provides compassionate care to those in need through disaster relief; supporting America’s military families; lifesaving blood services; health and safety services; and international humanitarian work. The Heart of Missouri chapter covers 21 counties.

Burrell Behavioral Health
3401 Berrywood Dr, Suite 300: Child & Adolescent Clinic Columbia, Mo 65201
(573)777-7500  Fax: (573)777-7577

Hours: Monday through Friday 8-5 pm; Crisis Hotline 24/7; Berrywood Clinics Tuesday and
Thursday 8-7 pm, Saturday by appt.
Services: Community Psychiatric Rehabilitation (CPCR) adult and youth; individual, family,
and group therapy; medication services; screening and crisis services; intensive outpatient for co-occurring
dual disorder treatment; adolescent substance abuse treatment
Eligibility: Call for information
Fees: Sliding scale; Medicaid, Medicare & private insurance accepted

City of Columbia Division of Human Services
1005 W. Worley St., Columbia, MO 65205
573-874-7488   TTY 573-874-7356   Fax: 573-874-7756

Provides a variety of direct social services including: utility assistance, emergency dental pain relief, medication assistance, and pre-natal care management.

Columbia Interfaith Resource Center
(Formerly known as the Day Center)
702 Wilkes Blvd, Columbia, MO 65201

Services for homeless and near homeless person including:  hospitality, job pool, and phone service.  Referrals to other agencies for: jobs, clothing, birth certificates, state ID's, and medical.  Physical mailing address provided.  Room at the Inn Shelter for homeless persons in winter.

DeafLEAD (The L.E.A.D. Institute)
2502 W. Ash, Columbia, MO 65203
Phone: Voice/TTY (573)445-5005
Mid-Mo Crisis Line: (573)445-5035 or 1-888-761-4357
MO Deafline: (573)445-5059 or 1-800-380-3323  Fax: (573)445-5088

Hours: 9:00-5:00 Monday-Friday, Crisis Line 24 hours
Services: Provide education, advocacy, crisis intervention, counseling, and other direct services for deaf, hard of hearing, deaf/blind, and late-deafened individuals and families; Deafline Missouri Crisis Hotline; Crisis Video Phone, sign language classes for all ages; deaf culture training to agencies; Teen Institute (camp for deaf and hard of hearing youth) teaches alcohol and drug abuse prevention, HIV/AIDS awareness, and other issues facing youth; free counseling for hearing and deaf individuals and their families who are victims of domestic violence, sexual assault, rape, incest and child abuse,
Fee: Sign language classes – call for current fee
Eligibility: Services provided as needed

Love Inc Of Columbia 
1516 Business Loop 70 West, Columbia, MO 65202
(573) 256-7662  Furniture donation line: 573-447-0020

Hours: Administrative Office: 8:30-4:30 (M-F); Client request telephone line open on Mondays 8:30am - 12:30pm; The Love Seat Resale Store: 10:00-5:00 (M-F), 9:00-4:00 (Sat)
Services: An intake interview is offered for the purpose of assessment and goal setting. Subsequently information and referral may be provided and/or enrollment in one of our programs. Programs include: Side by Side - individual coaching in the areas of life purpose, basic budgeting, job search, housing search, and credit score building. Extra Mile - 16 week, high accountability money management coaching with rewards/incentives. Extra Mile Homes – Four to six month transitional housing with money management and person coaching. The Love Seat – Free basic needs furniture for those in crisis or transition with church/agency verified need; resale store for those desiring to purchase low-cost items. Bike 2 to the Future – Free bicycle, helmet and lock for adults needing transportation to work or school
Fee: None
Eligibility: City of Columbia residents
Intake Procedures: Agencies or church staff may email a referral to or or leave a message on line 2. Clients may leave a message on line 1 on Mondays from 8:30 a.m. to 12:30 p.m.
Staff is not available for walk-in appointments.
Required Documentation for Services: Permission for verification following intake interview as needed
Geographic Area Served: City of Columbia
Foreign Languages Spoken: Spanish

New Horizons Residential Services - Harambee House
1408 Hathman Place, Columbia, MO 65201
(573) 443-0405

New Horizons owns and operates the following Residential Care Facilities licensed by the Missouri Department of Mental Health and the Missouri Department of Health and Senior Services:
Harambee House - a 15-bed facility located at 703 North Eighth Street; Columbia, MO. Rooms are single-occupancy. 
Harambee House residents are provided with room, board, routine care, twenty-four hour per day staff supervision, and full CPRP services. The programmatic goals of the Houses include the following: assisting the resident to become more functionally independent, teaching daily living skills, shaping more appropriate behaviors, improving interpersonal relationships, stabilizing psychiatric symptoms and utilizing community resources. When residents have developed the skills necessary to live more independently, New Horizons assists them in moving to a new environment.
New Horizons also operates Warren Scott Apartments, Richard Walz Apartments, and McKee St. Apartments.  Contact New Horizons for more information.

Salvation Army
1108 W. Ash, Columbia, MO 65203
(573) 442-3229  Fax: (573) 449-6185
Hours: 9:00a.m.-4:30p.m. (M-F)

Services: Food pantry; clothing vouchers; disaster assistance; Christmas assistance; casework
services and referrals for transients and resident: youth activities for ages 6-18
Fee: None for most services, program service fee of 10% is asked for Harbor House residents
Eligibility: Must have need

Turning Point
Wilkes Boulevard United Methodist Church
702 Wilkes Blvd., Columbia, MO 65201
573-449-4363  or 573-214-4007

Monday-Friday, 8am-12pm and Mon, Weds, Fri, 5-6pm
Housed on the third floor of the church building, Turning Point is a daily basic needs provider and referral center for our neighbors living on the streets of Columbia. We offer showers, laundry facilities, a mailing address, personal storage, and many other things . Pastor Marcus Reynolds, 5th Street Christian Church, serves as the director of the Turning Point ministry.

Voluntary Action Center
403A Vandiver Drive, Columbia, MO 65202
(573) 874-2273   Fax: (573) 874-9172

Hours: Phone: 8:30 am – 4:30 pm (M - F) ; Office: 9:00 am -noon and 1:00 pm – 4:00 pm (M - F)
  • Family Assistance and Emergency Services: medication, gasoline, work clothing,CATS tickets, IDs and birth certificates, Youth Enrichment Fund scholarships, food, hygiene items, diapers, car repair, can help with motels if shelters are full in some situations. 
  • Seasonal programs: Christmas adopt-a-family, Lunch in the park, Summer fans, Homes for Computers, Warm-Up Columbia, school supplies, Christmas in July; community information and referral; Volunteer information, promotion, recruitment, training, fairs and recognition; 
  • Community Services Directory: Helping Hand Catalog of volunteer opportunities
Fee: Services and Helping Hand Catalog free of charge, fee for Community Services Directory
Eligibility: No restriction for volunteer program, Family Assistance and Emergency Services determined on an individual case basis.