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Crisis Assistance

American Red Cross Heart of Missouri Chapter
Columbia Branch Office, 1511 S. Providence, Columbia, MO 65203
573-449-2656   800 -733-2767  Fax:  573-443-3831

The American Red Cross provides compassionate care to those in need through disaster relief; supporting America’s military families; lifesaving blood services; health and safety services; and international humanitarian work. The Heart of Missouri chapter covers 21 counties.

Burrell Behavioral Health
3401 Berrywood Dr, Suite 300: Child & Adolescent Clinic Columbia, Mo 65201
(573)777-7500  Fax: (573)777-7577

Hours: Monday through Friday 8-5 pm; Crisis Hotline 24/7; Berrywood Clinics Tuesday and
Thursday 8-7 pm, Saturday by appt.
Services: Community Psychiatric Rehabilitation (CPCR) adult and youth; individual, family,
and group therapy; medication services; screening and crisis services; intensive outpatient for co-occurring
dual disorder treatment; adolescent substance abuse treatment
Eligibility: Call for information
Fees: Sliding scale; Medicaid, Medicare & private insurance accepted

Catholic Charities of Central and Northern Missouri
2201 West Main, P.O. Box 104626, Jefferson City, MO 65110
(573) 635-7719  Fax: (573) 635-7721
Hours: 8 am to 4:30 pm

Catholic Charities of Central and Northern Missouri is a 501(c)(3) social service agency that provides a range of programs and services to those in need in our 38 county service area regardless of faith, culture or situation. We believe in assisting the most basic and immediate needs of the poor and vulnerable and by giving them the help and resources needed for long-term change. We choose to focus on those areas of greatest need and avoid duplication of services wherever possible. We also belong to the nation’s largest private social services network through our affiliation with Catholic Charities USA.
Services: Immigration Services, Refugee Resettlement, Emergency Assistance (Basic Needs), Disaster Response

City of Columbia Division of Human Services
1005 W. Worley St., Columbia, MO 65205
573-874-7488   TTY 573-874-7356   Fax: 573-874-7756

Provides a variety of direct social services including: utility assistance, emergency dental pain relief, medication assistance, and pre-natal care management.

Columbia Interfaith Resource Center
(Formerly known as the Day Center)
702 Wilkes Blvd, Columbia, MO 65201

Services for homeless and near homeless person including:  hospitality, job pool, and phone service.  Referrals to other agencies for: jobs, clothing, birth certificates, state ID's, and medical.  Physical mailing address provided.  Room at the Inn Shelter for homeless persons in winter.

DeafLEAD (The L.E.A.D. Institute)
2502 W. Ash, Columbia, MO 65203
Phone: Voice/TTY (573)445-5005
Mid-Mo Crisis Line: (573)445-5035 or 1-888-761-4357
MO Deafline: (573)445-5059 or 1-800-380-3323  Fax: (573)445-5088

Hours: 9:00-5:00 Monday-Friday, Crisis Line 24 hours
Services: Provide education, advocacy, crisis intervention, counseling, and other direct services for deaf, hard of hearing, deaf/blind, and late-deafened individuals and families; Deafline Missouri Crisis Hotline; Crisis Video Phone, sign language classes for all ages; deaf culture training to agencies; Teen Institute (camp for deaf and hard of hearing youth) teaches alcohol and drug abuse prevention, HIV/AIDS awareness, and other issues facing youth; free counseling for hearing and deaf individuals and their families who are victims of domestic violence, sexual assault, rape, incest and child abuse,
Fee: Sign language classes – call for current fee
Eligibility: Services provided as needed

Love Inc Of Columbia 
1516 Business Loop 70 West, Columbia, MO 65202
(573) 256-7662  Furniture donation line: 573-447-0020

Hours: Administrative Office: 8:30-4:30 (M-F); Client request telephone line open on Mondays 8:30am - 12:30pm; The Love Seat Resale Store: 10:00-5:00 (M-F), 9:00-4:00 (Sat)
Services: An intake interview is offered for the purpose of assessment and goal setting. Subsequently information and referral may be provided and/or enrollment in one of our programs. Programs include: Side by Side - individual coaching in the areas of life purpose, basic budgeting, job search, housing search, and credit score building. Extra Mile - 16 week, high accountability money management coaching with rewards/incentives. Extra Mile Homes – Four to six month transitional housing with money management and person coaching. The Love Seat – Free basic needs furniture for those in crisis or transition with church/agency verified need; resale store for those desiring to purchase low-cost items. Bike 2 to the Future – Free bicycle, helmet and lock for adults needing transportation to work or school
Fee: None
Eligibility: City of Columbia residents
Intake Procedures: Agencies or church staff may email a referral to or or leave a message on line 2. Clients may leave a message on line 1 on Mondays from 8:30 a.m. to 12:30 p.m.
Staff is not available for walk-in appointments.
Required Documentation for Services: Permission for verification following intake interview as needed
Geographic Area Served: City of Columbia
Foreign Languages Spoken: Spanish

Missouri State Children's Division
212 Portland St., Columbia, MO 65201

Services: Foster home placement, adoption services, family centered services, abuse and neglect hotline investigations

Missouri State Family Support Division
601 Bus. Loop 70 West #272, Columbia MO 65203
or  1209 E. Walnut, Columbia MO 65201
Phone: (855-373-4636)  Automated line: (800) 392-1261
Hours: 8:00-5:00 (M-F)

Services: TANF, Temporary Assistance for children deprived of the support of one or both parents, blind pension, food stamps, child care support, Missouri HealthNet 
Fee: Free
Eligibility: Services available based on income

New Horizons Community Support Services, Inc.
1408 Hathman Place, Columbia, MO 65201
(573) 443-0405

Hours: 8:00 am – 4:30 pm (Mon.-Fri.)
New Horizons assists adults with disabling mental illnesses as well as adults with co-occurring substance use disorders. Services: Community Psychiatric Rehabilitation Program which includes Community Support, Healthcare Home, Medication Services, Crisis Intervention and Resolution, Counseling Services, Psychosocial Rehabilitation (day program), and Residential Services. In Boone County, New Horizons also offers a homeless outreach program, Projects for Assistance in Transition from Homelessness (PATH). New Horizons is a nonprofit corporation certified by the MO Dept. of Mental Health and accredited by CARF.
Eligibility: Adults residing in Boone County with severe and persistent mental illness.
Funding: Dept. of Mental Health, Medicaid, Medicare and the PATH grant.
24 Hour Crisis Hotline: 1-800-395-2132.
Intake Procedures: Phone, walk-in, or by referral to get a screening appointment.

Salvation Army
1108 W. Ash, Columbia, MO 65203
(573) 442-3229  Fax: (573) 449-6185
Hours: 9:00a.m.-4:30p.m. (M-F)

Services: Food pantry; clothing vouchers; disaster assistance; Christmas assistance; casework
services and referrals for transients and resident: youth activities for ages 6-18
Fee: None for most services, program service fee of 10% is asked for Harbor House residents
Eligibility: Must have need

Turning Point
Wilkes Boulevard United Methodist Church
702 Wilkes Blvd., Columbia, MO 65201
573-449-4363  or 573-214-4007

Monday-Friday, 8am-12pm and Mon, Weds, Fri, 5-6pm
Housed on the third floor of the church building, Turning Point is a daily basic needs provider and referral center for our neighbors living on the streets of Columbia. We offer showers, laundry facilities, sock exchange, internet access, cell phone charging, telephone access, a mailing address, personal storage, and many other things . Pastor Marcus Reynolds, 5th Street Christian Church, serves as the director of the Turning Point ministry.

Voluntary Action Center
403A Vandiver Drive, Columbia, MO 65202
(573) 874-2273   Fax: (573) 874-9172

Hours: Phone: 8:30 am – 4:30 pm (M - F) ; Office: 9:00 am -noon and 1:00 pm – 4:00 pm (M - F)
  • Family Assistance and Emergency Services: medication, gasoline, work clothing,CATS tickets, IDs and birth certificates, Youth Enrichment Fund scholarships, food, hygiene items, diapers, car repair, can help with motels if shelters are full in some situations. 
  • Seasonal programs: Christmas adopt-a-family, Lunch in the park, Summer fans, Homes for Computers, Warm-Up Columbia, school supplies, Christmas in July; community information and referral; Volunteer information, promotion, recruitment, training, fairs and recognition; 
  • Community Services Directory: Helping Hand Catalog of volunteer opportunities
Fee: Services and Helping Hand Catalog free of charge, fee for Community Services Directory
Eligibility: No restriction for volunteer program, Family Assistance and Emergency Services determined on an individual case basis.